Business Traveler Behavioral Shifts from Ride-Hailing: A Before-After Case Study

Research output: Contribution to conferencePaper

Abstract

In this case study, the cost and behavioral impacts resulting from the adoption of transportation network companies (TNCs) over traditional rental vehicle use are analyzed for one individual's typical business travel. The travel consists of business-related trips to Columbus, Ohio, over the course of several months from late 2016 through mid 2017. The case study analyzes twenty such trips, ten with rental cars serving the primary transportation and ten with TNCs as the primary mode of transporation. The analysis quantifies the differences in mobility, cost, convenience, and sustainability for a single subject. Quantified metrics include vehicle miles traveled, cost of transportation, and behavioral changes such as hotel, service preferences, and alterred work routines. Opinions and attitudes towards the use of TNCs in lieue of rental cars are also documented. Alhtough a single-subject study is not enough data to make inferences over a larger population, this case study provides a basis for a larger study, providing insight into a possible measureable impacts of TNC adoption at scale.
Original languageAmerican English
Number of pages10
StatePublished - 2018
EventIntelligent Transportation Society of America 2018 Annual Meeting - Detroit, Michigan
Duration: 4 Jun 20187 Jun 2018

Conference

ConferenceIntelligent Transportation Society of America 2018 Annual Meeting
CityDetroit, Michigan
Period4/06/187/06/18

NREL Publication Number

  • NREL/CP-5400-71680

Keywords

  • business travel
  • transportation network companies
  • travel behavior

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