Abstract
Three years ago there were no standards or published guidelines for quality in research environments. Today, one standard has been published, and three guidelines documents are in final draft form and about to be published. In this paper, I describe the events that led to the writing of DOE 5700. 6C, 10CFR830.120, and DOE-ER-STD-6001-92, focusing on the cultural barriers that arose (largely inthe community of quality assurance professionals) during this process. I go on to describe why I believe that implementing DOE 5700.6C and 10CFR830.120 must be pushed even further toward an approach that embodies the Malcolm Baldrige National Quality Award and why even this is not far enough. The reason is because the most crucial aspect of successfully implementing a quality initiative is tobase it on a cohesive, unified foundation of organizational and individual values and beliefs. Stephen Covey's 7 Habits of Highly Effective People and Principle Centered Leadership provide such a foundation.
| Original language | American English |
|---|---|
| Number of pages | 13 |
| State | Published - 1994 |
NREL Publication Number
- NREL/TP-320-6695
Keywords
- guidelines
- quality assurance
- research environments
- standards