Driving Affordable Decarbonization: Inclusive Utility Program Designs for Disadvantaged Communities

Tanushree Charan, Rois Langner, Katelyn Stenger, Craig Simmons, Zahra Fallahi, Margot Everett, Chuck Moran, Natalie Csinsi

Research output: NRELTechnical Report

Abstract

Our research team worked with 17 utility partners from various U.S. regions to study current utility program practices. We identified the key characteristics of these programs and the challenges and opportunities in implementing them. Through our research, we provide a pragmatic, design-oriented, and customer-centered perspective for effective program design and implementation. We identify 13 successful characteristics of program design that may be considered by utility partners.
Original languageAmerican English
Number of pages47
DOIs
StatePublished - 2024

NREL Publication Number

  • NREL/TP-5500-90459

Keywords

  • disadvantaged communities
  • equity
  • program design
  • utilities

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