Abstract
Our research team worked with 17 utility partners from various U.S. regions to study current utility program practices. We identified the key characteristics of these programs and the challenges and opportunities in implementing them. Through our research, we provide a pragmatic, design-oriented, and customer-centered perspective for effective program design and implementation. We identify 13 successful characteristics of program design that may be considered by utility partners.
Original language | American English |
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Number of pages | 47 |
DOIs | |
State | Published - 2024 |
NREL Publication Number
- NREL/TP-5500-90459
Keywords
- disadvantaged communities
- equity
- program design
- utilities