Abstract
The National Renewable Energy Laboratory (NREL) conducts an annual partnership satisfaction survey in which we ask our clients to rate NREL in a number of areas. As a national laboratory, the principal areas we focus on include value, timeliness, quality, price, and capabilities. This fact sheet shows the results of a survey with 300 customers responding to 11 questions using ratings that vary from 'strongly agree' to 'strongly disagree.' In FY 16, 100% of the scores improved or were equal to FY 15 numbers.
| Original language | American English |
|---|---|
| State | Published - 2016 |
NREL Publication Number
- NREL/FS-6A31-67103
Keywords
- contracting
- expertise
- NREL
- partner relationships
- partnerships
- quality
- Technology Transfer Office
- timeliness
- value
